Frequently Asked Questions

1. How much is the shipping fee for domestic orders?

The flat shipping rate for all domestic orders is $6.38, regardless of location or item quantity.

2. How long does it take to process and ship an order?

Orders are typically processed within 1 to 3 business days. Once shipped, delivery takes 5 to 10 business days.

3. Will I receive a tracking number for my order?

Yes, a tracking number will be emailed to you within 1 to 5 business days after your order has been shipped.

4. Can I return an item if I change my mind?

Yes, returns are accepted within 30 days of delivery if the item is in like new condition with all original tags and packaging.

About us

Sultans Storewas created from the idea that clothing can quietly express the moments and emotions that shape who we are. Each design is drawn from personal impressions and daily observations, offering a sense of familiarity that is easy to relate to.

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